Are you feeling disappointed in the service provided by your current fire service contractor?

It’s time to stop dealing with dodgy contractors or sub-par service; switch to Betta Fire Protection!

While switching might seem like a hassle, it can save time, money and stress in the long run and make compliance much easier to stay on top of.

But what do you need to consider before switching fire service contractors? We give you the low-down.

A reliable and compliant fire service contractor in Sydney is essential, particularly if you run a business, manage a strata property or own a commercial premises.

Qualified

When switching fire service contractors, you must first and foremost find a fire safety company that is both compliant and fully qualified.

Always choose a fire service contractor that will complete a holistic assessment of the safety of your building and is committed to ensuring all technicians are well-trained and qualified.

Betta Fire Protection is a Fire Protection Association Australia (FPAA) Gold Member, and our team of accredited practitioners are FPAS accredited and participate in ongoing training. In addition, we are also members of a range of associations across strata, fire safety and construction.

Service

Have you experienced abysmal customer service or a lack of care when speaking to your fire service contractor? Then it’s time to switch. Fire safety shouldn’t have to be a confusing, time-consuming or tedious process.  

Before switching fire safety providers, we recommend you do some easy Google research to have a look into the track record of a fire protection contractor. From Google reviews and website testimonials, you’ll generally get a feel for their service and quality standards.

To make the whole process easy and seamless, you need to hire fire safety contractors who care about you and the work they do, and nobody does it better than Betta Fire Protection.

Our team deliver exceptional customer service and ensures your fire safety experience is smooth sailing.

Transparency 

You don’t half-bake a cake and serve it, so don’t allow a fire service contractor to do the same to you. We ensure our pricing and the works we carry out are transparent and will always provide the right advice.

While some fire service contractors will sign off on works or endorse AFSS when it isn’t up to scratch, we never will. We ensure essential fire safety measures are fully compliant with Australian Standard 1851 and the necessary regulations for the building. This may sometimes mean repairs or new equipment is required, but we will never compromise on safety or risk our clients facing fines for non-compliance.

For the utmost transparency, you can also view your property status through our dedicated client portal, where you will find a dashboard that features your:

  • Property overview
  • Invoices
  • Quotes
  • Open tasks
  • Asset register, service history and outstanding defects
  • Maintenance schedules
  • Reports and documents

Response times

The last thing you need to deal with are fire service contractors who don’t get the job done when needed or get back to you when you ask a question. At Betta Fire Protection, we pride ourselves on answering your queries as quickly as possible, completing work within the required timeframe and staying on top of maintenance schedules, so you don’t have to.

You don’t want to spend hours chasing up your fire safety contractor, and you don’t want to be paying someone to waste your time, so if your fire safety company doesn’t respond to your requests promptly, it may be time to switch. 

Price

Price is something to be wary of when it comes to fire safety companies. While the cheapest option might seem the most attractive, it can sometimes be a big mistake when looking to hire fire safety contractors. In our experience, you get what you pay for, which can mean a dodgy job, incomplete or uncompliant work and a lot of headaches for you.

What’s more, you are liable for this, which means you may have to cough up for council fines for non-compliance, or, if there is a fire emergency, you may be held responsible for damage to property or injury to people.

Always opt for a fire service provider that has your best interests as their top priority, and don’t be lured in by low prices, as it can cost you in the long run.

From fire safety design and installation to maintenance, inspections and repairs, we offer a full suite of fire safety services to simplify the process and make it a seamless experience.

So, if you’re looking to switch fire service contractors in Sydney, make sure you choose the best. Call Betta Fire Protection today on (02) 8669 9100.